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Lost a Phone With Passkeys? How to Recover Access and Remove the Old Device

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Last updated: September 7, 2026 Losing a phone that holds passkeys does not automatically mean losing every account. The recovery path depends on where the passkey was stored. A synced passkey may return when you sign in to the same credential provider on a new device. A device-bound passkey may require another registered authenticator or the website’s account-recovery process. Quick Take Secure or erase the lost phone first, then review active account sessions. Use a trusted device, another passkey, a security key, or an available recovery method to regain access. Remove the old passkey from the website account and, when applicable, from the credential manager where it was stored. Create a replacement passkey only after you have confirmed a second recovery path. Synced and device-bound passkeys behave differently FIDO Alliance explains that passkeys can sync through a passkey provider to other devices signed in to the same provider account. After setting up a rep...